Ifeoluwa Oduwaiye
May 9, 2025
At Spitch, we are passionate about preserving our native languages with technology and how our language technology can be applied to build inclusive solutions across industries. This is why we are excited to introduce you to Spitch Agents. We are sharing a preview of our agentic Voice AI platform, tailored especially for businesses looking to integrate familiar conversational paradigms into their services.
Spitch is leading the charge on representing African languages in the AI world, even in the agentic AI boom. Our new conversational AI agents empower businesses with a unique, easy-to-integrate solution so you can just plug in your business data and instantly connect with customers globally through personalized AI agents that understand and respond in their native language, making every interaction feel local and personal.
In this blog, we introduce you to Spitch Agents, all you need to know about this preview of our product, and why you should build your own customized AI agent for your business.
What exactly is Spitch Agents?
Spitch Agents is a voice-operated agentic software that enables users and businesses to develop and consume agentic AI solutions powered by Spitch. It offers businesses and entrepreneurs a plug-and-play platform where businesses can plug in their custom information and have agents tailored to their use cases without breaking a sweat.
Our agents are powered by our TTS (Text-to-speech) and STT (Speech-to-text) solutions to increase accessibility. We offer competitive latency, and our current speech models support English, Nigerian Yoruba, Hausa, and Igbo with interesting upgrades and more languages coming very soon. Some of the key features of Spitch Agents are:
Speak Local Languages – Anywhere, Anytime
Our services function around the clock. This means that you can converse with your customers 24/7 in Yoruba, Hausa, Igbo, or English. With our automated transcription and speech generation services, customers can make enquiries, bookings, troubleshoot technical issues, and do lots more with minimal human interaction.
Our STT and TTS models are trained to identify the nuances and tone variations in our native languages, and are able to translate speech clearly and generate transcripts in the proper diacritics.
Personalized Agents for your business
Our AI agents are here to power your business processes. We are unveiling the potential of our AI with four compelling initial use cases for you to try out.
Here are some of the use cases you could explore for your business using Spitch Agents:
Multilingual Customer Support: With Spitch Agents, you can automate FAQs, order-tracking, and basic troubleshooting in English, Yoruba, Hausa, and Igbo. Our solution also allows businesses to use RAG to provide customers with more personalized responses to their queries.
Voice-Driven Banking & Payments: For banks and other finance firms, our solution can be utilized to enable customers to check their account balances, initiate transfers, pay bills, or top up airtime via simple voice prompts. Our multilingual feature is particularly ideal for empowering businesses to bank the unbanked.
Voice-Activated Retail & E-Commerce: Scale hands-free shopping technology easily with Spitch Agents. Boost accessibility for visually impaired users and improve conversion on small devices by letting your customers browse catalogs, add items to cart, and place orders by voice via mobile apps or kiosks.
Tourism & Hospitality Concierge: Stand out amongst the competition with personalized hotel agents. With Spitch Agents, you can provide your hotel guests with a voice assistant to book airport transfers, order room service, or get local recommendations.
On-the-Go Navigation & Logistics: Our conversational AI services can be integrated into ride-hailing or delivery apps to confirm pickup/drop-off points, report delays, and optimize routes, enhancing safety and efficiency for drivers and fleet managers.
Data-driven decisions made easy
With our transcription and data collection pipelines, businesses get the support they need to make data-driven decisions easily. All interactions made with our agents are transcribed in real-time and collected. This means that businesses like yours will have access to this data and use it to make more informed business decisions.
Imagine solving customer problems in real-time by simplifying and analyzing the most frequently asked requests on your personalized agent. That way, you know what problems your customers have as they experience them, and can proactively build solutions to solve them, ultimately leading to happier customers and smoother operational flows.
Design That Thinks and Feels Modern
Technology should also be a joy to use, and our design reflects that. Our minimalist interface combines striking visuals with intuitive controls, ensuring every interaction feels effortless. Whether you’re a power user or a first-time visitor, you’ll appreciate how our design blends form and function seamlessly.
How to Get Started with Spitch Agents
Head over to our website here to try out Spitch Agents. Once you are signed in, select your language and preferred agent and have at it! If you would like to develop a more personalized solution for your business, click the Contact Sales button to schedule an appointment with us.
Conclusion & Next Steps
Ready to unlock the full potential of a bespoke AI agent tailored to your business? Partner with Spitch Agents to build, deploy, and continuously refine a personalized voice-AI solution that drives customer engagement, operational efficiency, and growth.
Click the Contact Sales button now to discuss your unique needs and get started today!
