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Privacy Policy

Effective: March 19, 2024

Spitch software is Copyright © 2024 [Babs Technologies; Spitch]. All rights reserved. Babs Technologies, headquartered in Delaware, is responsible for the processing of your Personal Data through its website https://www.spitch.app/. Spitch processes data from visitors and/or users for various purposes, including:

  • Ensuring the proper technical functioning and personalization of the Website
  • Managing requests for information
  • Conducting statistical research and analytics
  • (Financial) reporting
  • Performing payments, billing & debt collection
  • Delivering Spitch services, including invoicing and customer relationship management
  • Displaying content from external providers
  • Sending newsletters and/or advertisements, or contacting users about services or information believed to be of interest
  • Maintaining public relations
  • Supplier management
  • Investor management

Users retain the right to request access to, rectification, or erasure of Personal Data, as well as the right to restrict processing, data portability, and the right to withdraw consent at any time.

Personal Data is transferred to various recipients, including processors providing statistical research and analysis, hosting services, cloud and other supported software services, communication services, payment services, subcontractors, agents or distributors, and associated companies.

By utilizing our services, you unequivocally grant Babs Technologies or Spitch explicit consent to utilize your personal information in compliance with the relevant local laws of your place of residence. Moreover, through the use of our services, you acknowledge having thoroughly read and comprehended both the terms of use and this privacy policy.

1. Definitions

Spitch software is Copyright © 2024 [Babs Technologies]. Babs Technologies registered in the United States, headquartered in Middletown, Delaware

Website: the website of Spitch, https://www.spitch.app, and any derivative websites developed and administered by Spitch.

Controller: refers to the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of personal data processing.

Processor: refers to a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the Controller.

Personal Data: Any information relating to an identified or identifiable natural person.

Processing: Any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, storage, adaptation, retrieval, consultation, use, disclosure, transmission, dissemination, alignment, combination, restriction, erasure, or destruction.

2. Processing of Personal Data

This Privacy Statement applies to all processing activities undertaken by Spitch as a Controller, unless further transparency is provided through disclaimers, electronic means, or orally, as far as data is subject to Data Protection Legislation.

Spitch prioritizes respecting and protecting privacy, confidentiality, and safety of Personal Data, processed in accordance with Regulation (EU) 2016/679 (hereinafter ‘GDPR’ or ‘Data Protection Legislation’). For the purposes of this Privacy Policy, Spitch acts as the Controller, determining why and how Personal Data is processed.

3. Information We Collect

Website Visitors

Spitch may process the following Personal Data via its Website, including but not limited to the contact form and cookies:

  • Information about visitors’ PC or mobile device, and their visits and use of the Website, including IP address, operating system, browser type, and geographical location.
  • Information provided through contact forms or newsletter forms, such as first name, last name, and email address.
  • Information from completed surveys.
  • Data about how the Website is used.
  • Any other information provided by users.

When registering a Spitch account

Users have the option to register an account using:

  • A social media platform, including Google or Facebook, or
  • Email

When using a social media platform for registration, certain information (such as name and email address) may be provided to Spitch.

When registering with an email address, users can set a password. Information collected during account registration may include details about the intended use of the account, first and last name, email, password (if applicable), types of videos created, and approximate location.

For entity accounts, personal data collected typically includes information about the entity’s contact person and authorized users.

Registered account holders are referred to as users, categorized as private individuals or entities within Spitch.

Users

Spitch may collect various types of Personal Data through its website or other interactions related to its services and products, including customer support. This may include:

  • Personal identification information such as name, email, and address.
  • Data regarding your device and usage of the website, including IP address, operating system, and geographical location.
  • Financial information like account numbers.
  • Any additional information provided in user profiles.
  • Media usage data.
  • Support requests and related information.
  • Account and licensing details.
  • Image, voice or sound recordings.
  • Any other information voluntarily provided.

Leads

Spitch may also process Personal Data of leads, either provided directly or received from third parties, including:

  • Identification information such as name, email, and address.

Investors/Stakeholders

For stakeholders and investors interacting with Spitch through its website or subscription forms, the following Personal Data may be processed:

  • Identification details like name, email, and address.

Contact Persons

Personal Data of business contacts associated with suppliers, customers, prospects, etc., may be processed by Spitch. This includes:

  • Contact information such as first name, last name, email address, telephone number, and mobile number.

4. How Collected Data Are Used

The Personal Data by Spitch are used for various purposes, with corresponding legal bases, to:

  • Ensure the proper technical functioning and customization of the website (based on consent or legitimate interests).
  • Manage information requests (based on consent or agreement performance).
  • Conduct statistical research and analytics (based on legitimate interests).
  • Financial reporting (based on legitimate interests).
  • Facilitate payments, billing, and debt collection (based on agreement performance).
  • Deliver services, invoicing, and customer relationship management (based on agreement performance, legitimate interests, or legal obligation).
  • Display external content (based on consent).
  • Train Spitch models. However, the utilization of personal data for the training of our models is exclusively applicable to data procured through our landing page and free consumer offerings, excluding any data derived from paid products.
  • Send newsletters, advertisements, or relevant communications (based on consent or legitimate interests).
  • Manage suppliers and investors (based on contract performance or consent).

Aggregated or De-Identified Information: We employ techniques such as aggregation or de-identification on Personal Data, rendering it incapable of identifying individuals. This anonymized data is utilized for various purposes including analyzing the efficacy of our Services, enhancing and augmenting their features, conducting research, and similar endeavors. Periodically, we may also share or publish aggregated information such as general user statistics with third parties. The data collection methods encompass the use of our Services, cookies, and other mechanisms detailed in this Privacy Policy. We commit to maintaining and utilizing de-identified information solely in anonymous or de-identified formats, refraining from any attempts to re-identify the data unless mandated by law.

Furthermore, we utilize the content provided by users to enhance our Services, such as refining the models underpinning our offerings.

Babs Technology’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Spitch will seek consent for any new purposes of data processing, unless required by applicable laws.

5. Data Transfers/Disclosures

Spitch handles personal data primarily for internal purposes and does not share or sell it to third parties. However, the data may be transferred to:

  • Processors for various purposes such as statistical analysis, hosting, cloud services, communication, and payment processing.
  • Controllers acting on behalf of Spitch.
  • Affiliated companies or group entities for proper administration and utilization of network resources.
  • Employees, agents, or professional advisors to set up tenancies, conduct eligibility checks, and seek necessary advice.
  • Third-party service providers supporting functions like eligibility checks, smooth website operation, and updates for utility suppliers and local authorities.
  • Third-party payment providers to process payments and refunds securely.
  • Relevant authorities to aid in crime detection, tax collection, or debt recovery.

These transfers may occur internationally, but appropriate safeguards are implemented to ensure data security and compliance.

6. Data Safeguards

At Spitch, we prioritize the protection of your data through a variety of technical and organizational measures. For instance, access to your account is managed through a unique username and password combination exclusive to you. Furthermore, we employ secure servers to store your data, ensuring its confidentiality and integrity. Payment details undergo encryption utilizing SSL technology, which is indicated by a lock icon or green address bar in your browser during transactions.

Our technical and organizational measures extend to addressing any potential data breaches promptly. If you suspect any unauthorized access, loss, or misuse of your data, we urge you to inform us immediately via email at admin@spitch.app. Your vigilance assists us in maintaining the security and confidentiality of your data.

7. Data Storage Duration

Spitch retains Personal Data for the duration of relevant agreements and as mandated by law. Data is held only for the necessary processing purposes as described. Even upon deletion, your Data may persist on backup or archival media for legal, tax, or regulatory compliance reasons.

8. User Rights

You possess the following entitlements regarding your Data:

  • Right to Access
  • Right to Rectification
  • Right to Erasure
  • Right to Restrict Processing
  • Right to Data Portability
  • Right to Object

To inquire about these rights, exercise any of them, or withdraw consent to the processing of your Data (where consent is our legal basis), please contact us at admin@spitch.app. If you’re dissatisfied with how we handle your Data-related complaint, you may escalate it to the appropriate data protection authority. It’s crucial to ensure the accuracy and currency of your Data in our records. Kindly keep us informed of any changes during the period of our Data retention.

9. Cookie Usage Policy

Our website utilizes certain cookies to enhance your browsing experience. These cookies are carefully selected by our team at Belvedere Group Limited, ensuring that your privacy remains safeguarded and respected in accordance with relevant regulations.

Before these cookies are placed on your device, you will receive a message requesting your consent. By consenting to the use of cookies, you empower us, at Spitch, to provide you with an improved service. However, if you prefer, you have the option to decline the use of cookies, though this may impact the functionality of certain features on the website.

The types of cookies utilized on our website include:

  • Analytical/performance cookies
  • Targeting cookies

You have the ability to enable or disable cookies in your internet browser settings. Most browsers are initially set up to accept cookies, but you can modify this setting as needed. Deleting cookies is also an option; however, this may result in the loss of certain saved preferences and settings.

We advise keeping your internet browser updated and referring to the help resources provided by its developer for guidance on adjusting privacy settings.

10. Third-Party Integration

Spitch integrates with third-party services like Zoom, YouTube, and Google Drive for media asset ingestion. Users retain control over data retention even after ending relationships with third-party services.

11. Changes in Business Ownership and Control

Spitch may undergo expansions or contractions in our business operations over time, which could entail the sale or transfer of control of the entirety or portions of Spitch. In such cases, user-provided data relevant to any transferred segment of our business will be transferred along with that segment. The new owner or controlling party will then be granted permission, under the terms outlined in this privacy policy, to utilize the data for its original intended purposes. Additionally, we reserve the right to disclose data to potential purchasers of our business or any of its components. In all such instances, we will take measures to ensure the protection of your privacy.

12. For all international users

By utilizing our Service, you acknowledge and agree that your Personal Information will undergo processing and storage within our facilities and servers located in the United States. Additionally, it may be disclosed to our service providers and affiliates in various jurisdictions.

Legal Grounds for Processing:

  • Contractual Performance
  • Legitimate Interests
  • Consent
  • Legal Compliance

When necessary, we employ suitable safeguards for the transfer of Personal Information beyond certain countries, ensuring that such transfers occur only through legally valid mechanisms.

For matters concerning the processing of Personal Information, you can reach out to our data protection officer at admin@spitch.app.

13. Additional Disclosures for U.S. States

The following information offers further insight into the categories of Personal Information we collect and how we disclose it. For details on collection practices, see the “Information We Collect” section above. For information on how we use Personal Information, review “How Collected Data Are Used,” and for retention policies see “Data Storage Duration.”

Category of Personal Information & Disclosures

Identifiers (e.g., name, contact details, IP address, device identifiers)

We may share this information with affiliates, vendors, and service providers per our instructions. It may also be disclosed to law enforcement and other parties as legally required, to participants in transactions, corporate administrators of enterprise or team accounts, and other users or third parties as you direct.

Commercial Information (e.g., transaction history)

This information may be shared with affiliates, vendors, and service providers for processing consistent with our directives. It may also be provided to law enforcement, other parties as mandated by law, transaction participants, and corporate administrators of enterprise or team accounts.

Network Activity Information (e.g., content and interactions with the Services)

We may disclose this information to affiliates, vendors, and service providers for processing. It may also be shared with law enforcement, transaction participants, and other users or third parties per your selections.

Geolocation Data

This information may be shared with affiliates, vendors, and service providers for processing and disclosed to law enforcement and transaction participants where legally required.

Sensitive Personal Information (e.g., account login credentials, payment card details)

We share this information with affiliates, vendors, and service providers, as well as law enforcement and transaction participants, to the extent required and permitted by law.

Subject to applicable exceptions and local law, you may have the right to receive information about our processing of your Personal Information, request deletion, request correction, and exercise the right to non-discrimination.

We do not “sell” or “share” Personal Information for cross-contextual behavioral advertising as defined under relevant local law, and we do not process sensitive Personal Information to infer consumer characteristics.

To exercise privacy rights, contact admin@spitch.app. You may submit requests through an authorized agent; agents must provide written permission and may need to verify identity and residency. We may request additional information to verify a request and may deny requests where we cannot verify identity.

Depending on your jurisdiction, you may be entitled to appeal a decision regarding your request; appeals can be submitted to admin@spitch.app.

14. Additional Information for Residents of the EEA, Switzerland, or the UK

In this section, we provide further details on the types of personal data we collect and how we use it for residents of the European Economic Area (EEA), Switzerland, or the United Kingdom (UK). For a comprehensive understanding of our data collection practices, please review “Information We Collect.” The purposes and legal bases for processing are summarized below.

To Provide and Maintain Our Services

  • Account Information
  • User Content
  • Communication Information
  • Other Information You Provide
  • Voice, Sound, and Content Data
  • Usage Data
  • Device Information
  • Cookies and Similar Technologies

Legal Basis: Necessary for the performance of a contract, such as responding to user inquiries and delivering the Services.

To Improve and Develop Our Services, Introduce New Features, and Conduct Research

  • Account Information
  • User Content
  • Communication Information
  • Other Information You Provide
  • Data We Receive from Other Sources
  • Voice, Sound, and Content Data
  • Usage Data
  • Device Information
  • Cookies and Similar Technologies

Legal Basis: Legitimate interests in developing, enhancing, and researching our Services.

To Communicate With You and Send Information or Marketing Materials

  • Account Information
  • Communication Information
  • Social Media Information
  • Other Information You Provide
  • Voice, Sound, and Content Data
  • Usage Data
  • Device Information
  • Cookies and Similar Technologies

Legal Basis: Legitimate interests and, where required, consent.

To Prevent Fraud, Criminal Activity, or Misuse and Protect Security

  • Account Information
  • User Content
  • Communication Information
  • Social Media Information
  • Other Information You Provide
  • Data We Receive from Other Sources
  • Voice, Sound, and Content Data
  • Usage Data
  • Device Information
  • Cookies and Similar Technologies

Legal Basis: Compliance with legal obligations and legitimate interests in safeguarding our Services and users.

To Comply With Legal Obligations and Protect Rights, Privacy, Safety, or Property

  • Account Information
  • User Content
  • Communication Information
  • Social Media Information
  • Other Information You Provide
  • Data We Receive from Other Sources
  • Voice, Sound, and Content Data
  • Usage Data
  • Device Information
  • Cookies and Similar Technologies

Legal Basis: Compliance with legal obligations (such as record-keeping) and legitimate interests in protecting rights, safety, and property.

Data Transfer: We may transfer your personal data to recipients located outside of the EEA, Switzerland, and the UK for the purposes outlined in this Privacy Policy. Where the destination country has not received an adequacy decision, we implement appropriate safeguards such as Standard Contractual Clauses (including any relevant country-specific addenda). Contact admin@spitch.app for additional details or to obtain a copy of these safeguards.

By using our services, you acknowledge and consent to the processing and storage of your personal data in our facilities and servers located in the United States and the sharing of personal data with service providers and affiliates in other locations.

We reserve the right to update this Privacy Policy periodically; changes will be posted on this page unless otherwise required by law.

Your rights include access, deletion, rectification, portability, restriction, withdrawal of consent, and the right to object to direct marketing and processing based on legitimate interests. Some rights can be exercised through your Spitch account; otherwise contact admin@spitch.app.

Accuracy Disclaimer: Services like Spitch generate responses based on user inputs and may translate submissions into desired languages. If you notice inaccuracies, request corrections via admin@spitch.app, or request removal of personal data from outputs. Provisions of this privacy statement remain valid if any part is annulled. Spitch reserves the right to modify provisions within legal limits. Failure to enforce certain provisions does not waive rights.

16. Applicable Law

Disputes regarding this Privacy Statement and Personal Data processing are governed by US law, with exclusive jurisdiction in US courts.

17. Contact

For inquiries regarding Personal Data processing, users can contact Spitch via mail or email at admin@spitch.app